Refund and Returns Policy

Cancellation & Refund

Last Updated: October 8, 2025

Terms of Sale, Cancellation & Refund

Tickets, products and food sold by Saraswati Foundation for Arts & Environment are final upon purchase and cannot be modified, exchanged, cancelled, or refunded under any circumstances. Products sold by Saraswati Foundation for Arts & Environment may not be cancelled or refunded. They may be exchanged for item of same or less value.

No-Refund, No-Cancellation Clarifications

  • All sales are final.
  • Lost, misplaced, or unused tickets, products or food will not be replaced or refunded.
  • No guarantees are provided during shipping.
  • Changing the date or time of visit or reservation is not permitted.
  • Group bookings fall under the same no-cancel, no-refund rule.

How to Contact Us

For all inquiries regarding this policy, please reach out to our Customer Care team:

  • Phone: +91 9006220888
  • Email: contact@saraswati.foundation
  • Mail: 
    Saraswati Foundation for Arts & Environment 

    Arpana Kala Kendra
    Danapur Naubatpur Road,
    Patna, Bihar, India -801113

This policy applies to all ticket, products and dining purchases effective immediately and supersedes any prior communications.