Shipping Policy

Shipping Policy

Last Updated: October 8th, 2025

Scope

This Shipping Policy applies to all art and craft products, tickets, merchandise, and food items offered for sale by Saraswati Foundation for Arts & Environment. It outlines our approach to order fulfilment and delivery.

In-Store Sales

Such purchases must be made and collected on-site. All sales are final. No returns accepted. No refund accepted.

Online Sales

Such purchases must be made online at our website, or other online platforms where we choose to make our products available. All sales are final. No returns accepted.
Items will be shipped within 3 days from the date of purchase, via DTDC, BlueDart or Indiapost. Transit insurance can be provided upon request.

How to Contact Us

For all inquiries regarding this policy, please reach out to our Customer Care team:

  • Phone: +91 9006220888
  • Email: contact@saraswati.foundation
  • Mail: 
    Saraswati Foundation for Arts & Environment 
    Arpana Kala Kendra
    Danapur Naubatpur Road,
    Patna, Bihar, India -801113

This policy applies to all ticket, art and craft products and food purchases effective immediately and supersedes any prior communications.